Service status

DétenteIQ system status.

Live availability for the DétenteIQ application, watched by an independent monitor rather than reported on our own say-so.

Live status

Independent monitoring · reload to refresh

What this shows: an independent service (Healthchecks.io) pings a database-aware health check on a continuous schedule. “Up” means the application and its database are responding — not merely that a page loaded. If the heartbeat stops, the operator is alerted.

99.5%

Monthly availability target

≤ 24h

Recovery point (RPO)

≤ 8h

Recovery time (RTO)

Availability, backups, and the full support commitment are detailed on the Trust & Reliability page →

How we watch it

How the service is watched.

Independent uptime heartbeat. A third-party monitor checks the service continuously against a database-aware endpoint; a missed beat pages the operator.
Real-time error alerting. Every application error is captured and alerted immediately, scrubbed of matter content before it leaves the application.
Resource alerting. Disk and capacity are watched automatically, so the classic “the disk filled up” failure is caught before it happens.
Fast, safe recovery. Changes ship behind an automated test suite and can be reverted to the last known-good state within minutes.

This page reflects independent monitoring of the hosted application at app.detenteiq.com. It does not measure a firm's own network, identity provider, or chosen AI model provider. Availability commitments and remedies are governed by the Service Level Agreement in a firm's engagement.

Questions about availability?

We'll share the SLA and business-continuity summary and walk your IT and risk teams through how the service is monitored and recovered.

Trust & Reliability → Contact support